Printing and mailing of bills

The Town of North Andover is seeking a vendor to provide bill printing and mailing services for the Treasurer's Office. The selected vendor will be responsible for converting raw data files into finished invoices that are mail-ready, and for providing various mailing services, including postal processing, folding, and inserting. The contract will be for a three-year period, from April 30, 2026, to April 30, 2029. The Town expects the vendor to perform the following services: accept data file transmissions, postal process the files, laser print invoices, fold and insert invoices into envelopes, and deliver the mailings to the post office. The vendor will also be required to provide PDF files of exact replicas of each bill and to supply an affidavit of mailing to the Treasurer/Collector for each bill mailing. Some key points to consider are: • The Town generates approximately 10,000 real estate tax bills per quarter, 900 personal property tax bills per quarter, and 3,500 water/sewer bills per month. • The vendor must be able to comingle into the same envelope all invoices addressed to the same person (corporation). • The vendor will be responsible for any erroneous commingling and must hold the Town harmless from any actions that may result from such errors. • The contract will be awarded to the responsible and responsive proposer who meets all minimum requirements and submits the most advantageous proposal, considering all evaluation criteria and price.