Description
The City of Tulsa’s Finance Department is procuring a vendor to perform professional collection services for past‑due municipal invoices, primarily nuisance‑abatement tax‑lien accounts. The contractor will receive monthly referral files via secure transfer, manage collections without legal action or credit‑reporting, and provide a web‑based tracking system with regular reporting. The contract is for an initial one‑year term with up‑to‑four optional one‑year extensions, and compensation is based on a fixed contingency fee (15.5 % on the existing backlog) plus a vendor‑proposed rate for future placements.
• Scope includes collection of returned checks, deferred payments, and other past‑due invoices; data transfer, secure file handling, and monthly reporting.
• Must comply with federal, state, and local laws; no legal actions without written consent; no additional convenience fees.
• Vendor must provide a cloud‑based tracking portal, monthly placement‑aging reports, year‑to‑date status, and ad‑hoc analysis on request.
• Fixed contingency fee of 15.5 % on the existing ~6,600 accounts (>$3.5 M) and a proposed fee schedule for new placements (Years 1‑5).
• Insurance requirements: $1 M general and auto liability; statutory workers’ comp; vendor must indemnify the City.