25-023QP-On-Call Business Analysis and Organizational Management

The City of Seattle is seeking a consultant team to provide on-call business analysis, change management support, and organizational strategies for the Seattle Department of Transportation (SDOT). The consultant will work with SDOT to assess and enhance its internal tools, processes, and programs to ensure mobility and livability during periods of large-scale construction and major events. The scope of work includes providing strategic recommendations, business analysis, and organizational change management support to improve SDOT's workstreams, coordination, and communication. Key tasks include analyzing SDOT's organizational processes, developing recommendations and strategies, and evaluating and reconciling information from multiple sources. The consultant will also provide deliverables such as project schedules, progress reports, and invoices. • The consultant will work on an on-call basis, with individual scopes of work determined by the City based on planning, priority, and budget. • The consultant will provide business analysis, change management support, and organizational strategies to support SDOT's efforts. • The consultant will work with SDOT to develop implementation plans, prioritize frameworks, and develop performance metrics. • The consultant will provide training and facilitation support for change management and process improvement. • The consultant will work with SDOT to ensure that all work is completed in a timely and efficient manner.