Description
The Kentucky Department of Fish and Wildlife Resources is requesting proposals for a Kentucky Sportsman Permitting Online Resource Tool (KSPORT) to enhance the efficiency, customer service, and availability of goods and services. The tool should provide a modern, maintainable interface for customers and staff, and include features such as license and permit issuance, customer information management, and mobile applications. The contract will be for the life of the project with ongoing support and maintenance. Key requirements include technical specifications, security measures, data conversion, development, testing, and implementation. The vendor should have experience in project management, solution development, conversion, integration, support, customer service, and mobile application development.
Some key features of the proposal include:
* Technical requirements such as web standards, cloud services, and performance benchmarks
* Security measures including access control, password security, and data encryption
* Data conversion and integration with existing systems
* Development of solutions using responsive design methodologies
* Testing and implementation of solutions with minimal downtime
* Ongoing support and maintenance of the solutions
* Financial processes and support including payment processing and reporting