The Medical University of South Carolina seeks a qualified contractor to provide comprehensive generator repair and maintenance services across its main campus and the surrounding tri‑county region. The contract is a fixed‑price, five‑year agreement (one‑year base term with up to four one‑year renewals) that requires both routine preventive maintenance and rapid emergency response for diesel‑engine generators, primarily Caterpillar‑type units. The contractor must be SC‑registered, possess Caterpillar‑factory‑certified technicians, maintain 24/7 availability, and meet strict response‑time and reporting requirements.
• Perform semi‑annual oil and coolant analysis, annual filter changes, and full OEM‑recommended preventive maintenance on all generators.
• Provide 12‑hour callback/48‑hour service for routine calls and 1‑hour callback/4‑hour service for emergency repairs.
• Deliver detailed service reports within five business days, submit repair quotes within five business days of any identified deficiencies, and comply with extensive insurance, safety, and badge‑access protocols.
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