The contract is for the provision of Granite Net software maintenance and support services to Pinellas County's Utilities department. The services include technical support, software upgrades, telephone support, and online review sessions. The contract is for a period of one year, from December 21, 2024, to December 20, 2025, and has a total value of $15,240.00. The contract was awarded to CUES Inc, and the purchase was deemed non-competitive due to the sole-source nature of the product.
• The contract includes technical support services to ensure continuous productivity and uptime in the field.
• The services include software upgrades, telephone support, and remote online technical support.
• The contract has a term of 12 months, from December 21, 2024, to December 20, 2025.
• The total value of the contract is $15,240.00.