The County of Cuyahoga is procuring a comprehensive, integrated security‑management solution for its Juvenile Court Detention Center. The scope includes access‑control, video‑management (Milestone XProtect), IP intercoms, duress devices, perimeter detection, public‑address, and a fully integrated detention‑management system, all hosted in a Tier‑III data centre and delivered under an OPEX service model. The contract is a five‑year term with two optional five‑year extensions, requiring the vendor to provide annual operating‑expense cost breakdowns, meet stringent cybersecurity standards (NIST 800‑53 moderate, FIPS‑140‑2, etc.), and satisfy county diversity goals.
• Hardware totals: 574 cameras, 402 intercom points, >1,500 POE ports, 700 proximity cards.
• Vendor must hold Diamond/Platinum partner status with key manufacturers (Milestone, Galaxy, Axis, Stentofon, Allen‑Bradley).
• Service level: ≤4‑hour on‑site response, full lifecycle support, and cyber‑insurance coverage.