SpringNet Billing & Management Software

This contract awards City Utilities of Springfield the provision of the SpringNet Billing & Management Software suite, including software licensing, implementation, data migration, training, and ongoing support services. The vendor, SONAR SOFTWARE US INC, will deliver a perpetual software license and associated professional services, with a total bid amount of approximately $41,500. The agreement is a one‑year initial term with the option to extend up to five years, subject to annual price increase caps and insurance requirements. • Core deliverables: SpringNet software licenses, implementation, data import/export, training, API integration, custom reports, and managed services. • Fixed‑price bid: $41,500 covering all line‑item pricing (implementation, licenses, custom reports). • Mandatory compliance: extensive insurance coverage, proof of A.M. Best‑rated carriers, and adherence to City Utilities procurement policies.