JustWare Maintenance and Support

This contract awards Snohomish County a sole‑source agreement for the maintenance and support of the JustWare software system. The county seeks to retain a single vendor to provide ongoing technical assistance, updates, and problem resolution for its JustWare platform, ensuring uninterrupted service for county operations. • Scope: Routine maintenance, software updates, help‑desk support, and troubleshooting for JustWare. • Procurement: Sole‑source award (SS‑001‑21BC) with Pine Technologies as the sole vendor. • Timeline: Bids were due 2/15/2021; award announced 3/30/2021; contract effective shortly thereafter. • Contact: County procurement contact at [email protected]; vendor details not disclosed beyond name.