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  5. ›24 HOUR ANSWERING SERVICE REQ # 1406636

Awarded contract·County of Orange, Health Care Agency·California

24 HOUR ANSWERING SERVICE REQ # 1406636

Won by Ephonamation.com, Inc. d.b.a. Ansafone Contact Centers$1.5MSingle Award
Contract source

Awarded vendors

  • Ephonamation.com, Inc. d.b.a. Ansafone Contact Centers

Description

The contract is for 24-hour answering services to support the County of Orange's efforts to respond to the COVID-19 pandemic. The contract includes provisions for compliance with federal laws and regulations, such as the Contract Work Hours and Safety Standards Act, the Clean Air Act, and the Federal Water Pollution Control Act. The contract also includes requirements for suspension and debarment, procurement of recovered materials, and access to records. The contract is funded in part by the Federal Emergency Management Agency (FEMA). Key aspects of the contract include: • Compliance with federal laws and regulations • Provision of 24-hour answering services • Funding from FEMA • Requirements for suspension and debarment • Procurement of recovered materials • Access to records

Attached files

Key dates

Starts
3/23/2020
Ends
6/30/2025
Duration
5 years

Last updated

Details

Award type
Single Award
Industry
Information Technology and Software Development
NAICS
561421
Solicitation №
MA04220011495

Contract value

$1,500,000

The contract value is not explicitly stated in the document. However, based on the scope of work and the fact that it is a 5-year contract, it is likely that the value is significant. A rough estimate could be in the range of $100,000 to $500,000 per year, depending on the volume of calls and services required. Therefore, the total contract value could be estimated to be around $500,000 to $2.5 million.

AI estimate from the award documents

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