Ephonamation.com, Inc. d.b.a. Ansafone Contact Centers
Description
The contract is for 24-hour answering services to support the County of Orange's efforts to respond to the COVID-19 pandemic. The contract includes provisions for compliance with federal laws and regulations, such as the Contract Work Hours and Safety Standards Act, the Clean Air Act, and the Federal Water Pollution Control Act. The contract also includes requirements for suspension and debarment, procurement of recovered materials, and access to records. The contract is funded in part by the Federal Emergency Management Agency (FEMA). Key aspects of the contract include:
• Compliance with federal laws and regulations
• Provision of 24-hour answering services
• Funding from FEMA
• Requirements for suspension and debarment
• Procurement of recovered materials
• Access to records