Description
This solicitation seeks a qualified contractor to provide comprehensive, city‑wide HVAC preventative‑maintenance, repair, and 24‑hour emergency‑response services for 21 municipal buildings in Wilmington, NC. The work is to be performed on a fixed‑monthly‑rate basis over a three‑year base term, with two optional one‑year renewal extensions. The contractor must supply all labor, materials, tools, vehicles, and qualified staff, and must meet stringent response times (2‑hour on‑site for emergencies). Key contract elements include quarterly maintenance walkthroughs, filter changes, seasonal start‑up/run inspections, repair of moving parts (with prior City approval), detailed reporting within 48 hours of each service, background checks for personnel, and compliance with robust insurance and indemnification requirements. The City emphasizes minority‑ and women‑business participation but does not reserve the contract exclusively for such firms.