Awarded vendors
- Healthcare Resource Group
Description
The City and Borough of Juneau is seeking a contractor to provide patient financial services, specifically early-out and self-pay patient accounts collection services. The contractor will be responsible for processing accounts receivable and collecting balances. The contract is expected to increase cash collections, reduce days in accounts receivable, and improve the patient billing experience. The awarded vendor will be assigned accounts with balances owing at discharge and will collect balances as outlined in the scope of work.
• The RFP was posted on April 15, 2025, and the bid submission deadline was May 6, 2025.
• A non-mandatory pre-proposal meeting was held on April 24, 2025, via teleconference.
• The contract is for an unspecified duration, and the value is estimated to be around $14.3 million.
• The contractor will be required to acknowledge and accept certain documents, including the general terms and conditions, insurance requirements, and a sample contract.
• The evaluation committee ranked the proposers based on their raw scores, and Healthcare Resource Group was the top-ranked firm.