This contract is for the provision of OnBase and Anydoc software maintenance and support services to WorkForce West Virginia. The vendor, Konica Minolta Business Solutions U.S.A., Inc., will provide up to 75 hours of support per year, including end-user support, system maintenance tasks, and system migrations. The contract has a term of one year, with the option to renew for up to three successive one-year periods. The contract value is estimated to be around $16,800.17 per year. Key features of the contract include:
* Provision of software maintenance and support services for OnBase and Anydoc
* Up to 75 hours of support per year
* Contract term of one year, with option to renew for up to three successive one-year periods
* Estimated contract value of around $16,800.17 per year
* Vendor must provide a single point of contact and/or help desk that is staffed Monday through Friday from 8:00 AM to 6:00 PM Eastern Time