This contract provides Snohomish County with a twelve‑month, on‑site maintenance and support service for its Hewlett Packard Enterprise 3PAR StorServe 7200 storage system (serials MXN4144740 & MXN4144741). The County selected Tommy TQL LLC as the awardee, requiring a four‑hour response time, 24 × 7 coverage, parts replacement, and access to HPE technical support. The award is a formal sealed‑bid competition and the contract may be extended for up to four additional one‑year terms.
• Scope: hardware warranty, preventive & corrective maintenance, parts, media retention, and technical support for the 3PAR StorServe 7200 platform.
• Awarded to: Tommy TQL LLC (Seattle, WA) – $31,755.53 total (incl. tax).
• Term: 12 months with optional renewals (up to 5 years total).
• Requirements: Vendor must be an HPE‑authorized reseller and provide 4‑hour onsite response.