Peer-to-Peer Tutoring

The Citadel awarded a one‑year, fixed‑price contract to provide a comprehensive peer‑to‑peer tutoring service for its student body, with the option to extend for four additional years. The vendor must deliver a secure, SSO‑integrated platform accessible via desktop, iOS and Android, supported by a mobile app, and staffed by Citadel student tutors meeting GPA and certification standards. The contract includes hourly tutoring blocks priced at $15 per hour, detailed usage reporting, data retention for 90 days post‑semester, and full technical support with 24‑hour response. Security requirements mandate U.S. data residency, firewalls, insurance, and a source‑code escrow.