San Mateo County Inmate Telephone Services

The San Mateo County Sheriff's Office is seeking a vendor to provide an Inmate Telephone System for two correctional facilities in San Mateo County. The system must allow the county to manage and report on inmate telephone usage, minimize staff time required for system administration, and provide cost-effective and reliable service to the inmate population. The contract was awarded to IC Solutions of San Antonio, Texas. Key features of the contract include: • Installation, programming, and maintenance of the Inmate Telephone System • Management and reporting of inmate telephone usage • Minimization of staff time required for system administration • Cost-effective and reliable service to the inmate population • The contract was awarded through a competitive RFP process