INFORMATION TECHNOLOGY (IT) OPERATIONAL EFFICIENCY AUDIT

The City of North Richland Hills is seeking a consultant to provide a comprehensive operational efficiency audit of its Information Technology (IT) department operations. The goal is to ensure the IT department is efficiently structured, optimally staffed, and effectively aligned with the City's strategic goals and service delivery needs. The RFP was issued on January 22, 2025, and the deadline for submission was February 19, 2025. The contract was awarded to COGENT Infotech Corporation. Key aspects of the contract include: • The audit will focus on the IT department's operations and structure • The consultant will provide recommendations for improvement • The City aims to ensure its IT department is aligned with its strategic goals and service delivery needs • The RFP was open to all qualified consultants, firms, or organizations • The contract was awarded based on the evaluation of proposals by a City staff review committee