NICE Recorder Silver Level Hardware and Software Maintenance and Support

The County of Riverside Purchasing and Fleet Services solicited quotations for NICE Recording silver level hardware and software maintenance and support services. The contract was for a one-year period, with the possibility of renewal. The scope of services included handling issues with the audio recording software and hardware. The bid was cancelled due to a system issue and was re-bid as RFQ #ITARC-256A. • The contract was for NICE Silver Level Support agreement for two recorders. • The contract was cancelled and re-bid due to a system issue. • The County of Riverside appreciates the interest of vendors and will keep their names on the vendor list for future bid considerations.