Awarded vendors
- Straight Path IT Solutions, LLC
Description
The City of Worcester’s Department of Innovation & Technology is procuring professional SQL Server database administration and consulting services for a one‑year term, with the possibility of two additional one‑year extensions. The contract calls for a flat‑fee arrangement covering up to 100 hours of work per year, focusing on database patching, performance tuning, high‑availability/ disaster‑recovery design, backup and replication management, and on‑site emergency support within four hours. A dedicated lead DBA (U.S.‑based) and supporting staff must be assigned, with daily health‑checks, alert coverage, and monthly review meetings provided at no charge against the contracted hours. The incumbent vendor will deliver a 12‑month work plan, monitoring tool configuration (non‑billable), and at least two comparable case studies, with all deliverables becoming City‑owned.