LEVEL 1-3 PREMIUM SERVICE FOR BIG-IP (7X24)

The Cuyahoga County Department of Information Technology awarded a contract for premium technical support (Level 1‑3) on F5 BIG‑IP appliances, providing 24/7 service. The award includes two separate BIG‑IP license items, each valued at $16,659.15. This informal RFB was opened on January 7 2022 and closed/awarded on January 20 2022. The contract is a fixed‑price purchase of the licenses and associated support services. • Scope: 7 × 24 technical support for F5 BIG‑IP (Level 1‑3) • Awarded items: Two BIG‑IP licenses (SN F5‑BBUX‑CJER, SN F5‑YXMW‑KACB) at $16,659.15 each • Total awarded value (as listed): $33,318.30 • Procurement method: Informal Request for Bid (full and open competition)