RFP 2019-02 Advance Network Support

This contract awards senior‑level network‑engineering services to support Covered California’s enterprise networking environment, including LAN/WAN, Cisco ACI data‑center, Cisco ISE, Palo Alto firewalls, and wireless infrastructure. The work is performed on a time‑and‑materials basis, with a total ceiling of $2.25 M and an initial one‑year term that may be extended twice. The solicitation required extensive experience (5‑10 years) and current certifications (CCNA, PCNSE), and allowed small‑business and DVBE preferences to affect scoring. The award was intended for NWN Corporation, with a protest window from May 16‑22 2019. • Provides design, operation, troubleshooting, and knowledge‑transfer for advanced network technologies. • Requires on‑site support during standard business hours and acceptance‑based invoicing. • Allows optional extensions up to a total three‑year contract period.