Level 4 Service Agreement 911 Recording Equipment

The contract is for a Level 4 Service Agreement for 911 recording equipment between Bay County Board of County Commissioners and Replay Systems, Inc. The agreement includes provisions for maintenance, repair, and replacement of equipment, as well as software licenses and support. The contract has a term of one year, with automatic renewal for successive one-year terms, and a service fee of $35,309 per year. The agreement also includes details on the scope of work, payment terms, and limitations of liability. Key aspects of the contract include: • The service agreement covers the maintenance and support of the 911 recording equipment and software. • The contract includes a service fee of $35,309 per year, with a cost-of-living increase of up to 5% per year. • The agreement has a term of one year, with automatic renewal for successive one-year terms. • The contract includes provisions for the replacement of equipment and software, as well as the transfer of the service agreement to a new owner. • The agreement limits the liability of Replay Systems, Inc. to the maximum total charges paid or payable by the Purchaser during any one year under the agreement.