Software Licenses: Civic Plus SaaS

The contract is for software licenses, specifically the CivicPlus SaaS product, which includes unlimited gov user licenses for service request management tools. The contract has a term of 2 years, with the option to renew for an additional year. The total investment for the first year is $22,250.00, with annual recurring costs of $21,262.50 in the second year. The contract includes support and virtual training services, as well as data retention and management. The key points of the contract include: * Unlimited gov user licenses for service request management tools * Term of 2 years, with option to renew for an additional year * Total investment for the first year: $22,250.00 * Annual recurring costs: $21,262.50 * Support and virtual training services included * Data retention and management included * Client is responsible for ensuring CivicPlus has current updates and for the confidentiality and use of user passwords and usernames.