Awarded vendors
- Comp‑Ray, Inc.
Description
This three‑year sole‑source contract secures comprehensive maintenance and technical support for UNM’s Konica X‑ray imaging system. Comp‑Ray, Inc. will provide on‑site labor, remote telephone assistance, routine preventive maintenance, parts (excluding major components such as tubes), and software updates to ensure continuous, compliant operation of the imaging equipment. The agreement is valued at $92,298 and runs from early March 2026 through early March 2029, covering standard business‑hour support (8 am‑5 pm, Monday‑Friday) with additional 24/7 customer service center access.
• On‑site and remote technical service labor, plus telephone support during business hours.
• Planned preventive maintenance, documented service reports, and OEM‑approved software/firmware updates.
• Provision of standard replacement parts and rapid response for remedial repairs; major components (X‑ray tubes, detectors) supplied as needed.