This contract provides The Citadel with comprehensive preventive maintenance and repair services for its extensive laundry and dry‑cleaning equipment fleet. The vendor must follow manufacturers’ service schedules, respond to service calls within four hours, manage parts with warranties, and submit detailed service tickets. The agreement is a one‑year base period with up to four optional one‑year renewals, capped at a total ceiling of $500,000.
• Scope covers preventive maintenance, emergency repairs, parts replacement, and warranty management for a wide variety of commercial laundry machines.
• Performance requirements include a 4‑hour response time, hourly labor billing (regular and overtime rates), and a one‑year warranty on workmanship.
• The contract is a full‑open competition, awarded to Industrial Compressor Solutions, and is subject to South Carolina state vendor registration and insurance requirements.