ChargeUP Services and Subscription Agreement

The City of Orlando has entered into a services and subscription agreement with NovaCHARGE, Inc. for the management of electric vehicle charging stations. The agreement includes the provision of ChargeUP Network Services, which enable the city to manage and monitor its charging stations, set pricing, and collect payments from drivers. The agreement also includes a subscription fee of $299 per year per charging station port, as well as a collection and processing fee of $0.50 + 5% of the session fee collected. The agreement has a term of 4 years, with the option to renew for an additional term. The city has the right to terminate the agreement with 30 days' notice, and NovaCHARGE has the right to terminate the agreement if the city fails to pay fees or breaches any material provision of the agreement. Some key points of this contract include: * The ChargeUP Network Services provide a range of functions, including charging station management, payment processing, and data collection and reporting. * The city has the ability to set pricing for energy dispensed to drivers from its charging stations. * The agreement includes a payment processor that complies with the Payment Card Industry Data Security Standard. * NovaCHARGE provides phone support for payment and technical issues 24 hours a day, 365 days a year. * The agreement includes a range of services and support, including on-call resources, email and phone contact information, and scheduled system downtime. Some potential benefits of this contract for the city include: * Improved management and monitoring of its charging stations. * Increased revenue from charging station usage. * Enhanced customer experience for drivers. * Compliance with industry standards for payment processing. Some potential drawbacks of this contract for the city include: * The city is locked into a 4-year agreement, which may limit its flexibility to change providers or negotiate better terms. * The city is responsible for paying a subscription fee and collection and processing fees, which may increase its costs. * The agreement includes a range of terms and conditions that the city must comply with, which may require significant resources and effort to manage.