The contract is for the provision of customer service and engagement solution/tool to Atlanta Public Schools. The contract has a term of 5 years, with an initial term of 1 year and four optional renewal terms. The contract value is estimated to be $175,000 annually. The vendor, K12 Insight, LLC, will provide the solution/tool in accordance with the statement of work and pricing set forth in their proposal. The contract includes provisions for confidentiality, security, and compliance with federal and state laws.