RFQ 2019-04 Mobile Alabama Cruise Terminal Unarmed Guard Security Services

This contract awards the City of Mobile a one‑year firm‑fixed‑price security services agreement for the Mobile Alabama Cruise Terminal. The selected vendor must provide unarmed, uniformed guards and a supervisor on days when the terminal is active (cruise turn‑arounds, scheduled dockings, emergencies), staffing up to 13 guards and a supervisor during core hours (06:00‑16:00). The vendor is responsible for recruiting qualified personnel (TWIC‑carded, background‑checked), supplying uniforms, conducting startup and annual refresher training, maintaining a 24‑hour local contact line, and submitting monthly timesheets and insurance documentation. Payment is made monthly based on actual hours worked at negotiated hourly rates. The contract term is November 1 2019 through October 31 2020, with two optional one‑year extensions. • Guard staffing up to 13 guards + 1 supervisor on turnaround days (06:00‑16:00). • Vendor must hold Alabama security licensing, provide required insurance, and ensure all staff have valid TWIC credentials by service start. • Compensation is hourly‑rate based; the city pays for actual hours performed, with no guaranteed minimum hours.