Description
The Multnomah County Library District is seeking proposals for Patron Crisis Intervention Services to assist library patrons in need of access to local resources. The contract term is 5 years, with a maximum payment of $2,000,000 per year, based on 264 hours of direct client service per month. The contractor will provide licensed social workers to perform intervention and referral services, and will work with the patron and their natural support systems to develop a community-based short-term stabilization plan. The contractor will also provide monthly reports on client utilization and outcomes, and will participate in a monthly check-in meeting with library admin staff.
Some key points of this contract include:
• The contractor must provide qualified mental health professionals to deliver crisis intervention services.
• The contractor must have experience working with diverse populations, including racial/ethnic minorities, women, homeless individuals, and those with substance abuse and mental health diagnoses.
• The contractor must have a cultural competency and diversity training program in place to ensure that staff are equipped to work with diverse populations.
• The contractor must have a plan in place to measure client success and track outcomes, and must provide regular reports to the library.
• The contractor must be able to provide services in a variety of settings, including on-site at the library and in the community.
• The contractor must be able to work collaboratively with library staff and other community partners to provide comprehensive services to clients.