This contract provides Radford University with a full‑service travel management solution covering air, rail, hotel, car‑rental, and ancillary travel services, delivered through an online booking tool that integrates with the university’s expense system. Diversity Travel will handle ticketing, fare negotiations, traveler duty‑of‑care alerts, and produce detailed spend and sustainability reports. The agreement includes a go‑live deadline of 1 Nov 2024, a base term ending 31 Oct 2027, and three optional three‑year extensions. Pricing is structured as per‑transaction unit fees (e.g., $9 online domestic ticket, $23 agent‑handled ticket) with no charge for many online services, and a $150/hour rate for out‑of‑hours or custom integration work. Payment follows Virginia’s Prompt Pay Act (30 days).
• Comprehensive travel‑management services (air, rail, hotel, car, duty‑of‑care, reporting).
• Secure online booking platform integrated with Chrome River and SSO.
• Unit‑price fee schedule with optional three‑year renewals and no‑fee online transactions.