HVAC Preventative Maintenance and Repair Services Citywide

This solicitation seeks a qualified contractor to provide city‑wide HVAC preventative‑maintenance, repair, and 24‑hour emergency‑response services for 21 municipal buildings in Wilmington, NC, over a three‑year base period with two optional one‑year extensions. The contractor must supply all labor, materials, tools, vehicles, and parts, and must meet stringent response times (2‑hour on‑site for emergencies). Minimum staffing includes four full‑time journeymen, with at least two master‑level technicians, and the contractor must submit proof‑of‑work reports within 48 hours of each service. The contract is awarded on a fixed‑monthly‑rate basis; pricing is not disclosed in the documents. • Scope covers quarterly walkthroughs, filter changes, seasonal start‑up/run inspections, coil cleaning, and comprehensive repairs of HVAC and refrigeration equipment. • Emergency service must be available 24/7 with on‑site response within 2 hours and a 30‑minute call‑back. • Contractor must provide background checks for all personnel, maintain insurance (minimum $1 M CGL, $2 M E&O, etc.), and retain records for three years.