C-101539 RFP 74-23 Third Party Administrator Claim Services

The City of Vancouver has entered into a contract with Helmsman Management Services, LLC to provide third-party administrator claim services for the City's worker's compensation program. The contract includes claims administration, bill review, re-pricing, and payment, as well as case management, utilization management, and litigation management. The contractor will also provide risk management information system (RMIS) services and maintain all claims files according to state and federal requirements. The contract has a term of two years, with the option to renew for up to three additional years. The total contract value is $300,000. • Claims administration • Bill review, re-pricing, and payment • Case management and utilization management • Litigation management • Risk management information system (RMIS) services • Records storage, accessibility, and retention • Data breach responsibilities • Insurance requirements