Audio/Video Service & Maintenance

The City of Pittsburgh has awarded a contract to Texolve Digital Inc for audio/video service and maintenance. The contract is for a period of two years, with the option to renew for an additional two years. The contract includes quarterly maintenance visits, emergency visits, and training for city staff. The vendor is required to provide a 24-hour phone number for emergency requests and to have a physical office location with at least two technicians on site within a 25-mile radius of the city. The contract also includes provisions for payment, insurance, and compliance with city ordinances and regulations. Some key features of the contract include: • Quarterly maintenance visits to ensure equipment is functioning properly • Emergency visits to address any issues that arise • Training for city staff on new or updated equipment • A 24-hour phone number for emergency requests • A physical office location with at least two technicians on site within a 25-mile radius of the city • Compliance with city ordinances and regulations, including those related to insurance, workers' compensation, and anti-discrimination.