This contract is for the provision of Maxient student conduct management software or an approved equal to Coastal Carolina University. The software must meet certain criteria, including providing equivalent or superior case management capabilities, integrating with existing systems, and offering robust customer support. The contract has a term of 5 years, from August 1, 2024, to July 31, 2029. The contract was awarded to Maxient LLC in the amount of $36,800.00. Key aspects of the contract include the provision of software, implementation, training, and support. The university reserves the right to terminate the contract for convenience, and the contractor is required to provide warranties and guarantees for the software and services provided.
Some key features of the contract include:
• The software must provide equivalent or superior case management capabilities, including incident reporting, case tracking, resolution workflows, and comprehensive data analytics.
• The software must integrate with existing systems used by the university, including student information systems, learning management systems, and other relevant platforms.
• The software must offer a user-friendly interface accessible to both administrators and students, ensuring efficient navigation and ease of use.
• The contractor must provide robust customer support, including comprehensive training resources, timely updates, and a reliable support team for troubleshooting and assistance.
• The contractor must adhere to FERPA and other relevant regulatory requirements, ensuring the highest standards of data security and privacy.