Client Advocacy Services

The County of Orange’s Social Services Agency is seeking qualified firms to provide comprehensive Client Advocacy Services across Orange County. The contract will span three years (July 1 2027 – June 30 2030) with an estimated annual budget of $700,000, supporting individuals and families who need assistance navigating social service systems, accessing benefits, and receiving case management. The solicitation requires a five‑year track record of similar services, compliance with local small‑business and disabled‑veteran preferences, and full adherence to California political‑reform and procurement regulations. Proposals must be submitted electronically by November 4, 2026, and questions are due by October 21, 2026. The County may award a three‑year contract (renewable for two additional years without competition) or a one‑year contract with possible extensions. • Scope: Direct client advocacy, case management, benefit enrollment assistance, and coordination with county programs. • Minimum qualifications: 5 years of relevant experience, ability to operate in Orange County, D‑U‑N‑S and UEI numbers, and compliance with security and political‑reform requirements. • Submission: Electronic only via the County’s e‑procurement portal; no fax or email proposals accepted. • Evaluation: Based on responsiveness, past performance, and compliance with OCLSB/DVBE preference policies. • Timeline: RFP released Oct 2 2026 → Questions due Oct 21 2026 → Proposal due Nov 4 2026 → Interviews tentative Dec 2 2026 → Contract start July 1 2027.