RFP 26-04 Broker Services for Employee Health and Welfare Benefits

The City of Port Orange is seeking a broker to provide employee health and welfare benefits, including medical, dental, vision, life, and supplemental life insurance. The selected contractor will act as the broker of record, provide strategic guidance, and deliver proactive recommendations to support the City's benefits objectives. The contractor will also manage relationships with carriers, handle claim issues, and provide dedicated staff to resolve routine and complex issues. The City is looking for a contractor that can provide a comprehensive employee communication strategy, conduct annual plan reviews, and ensure compliance with all applicable laws and regulations. • The contractor will provide brokerage services for all employee health and welfare benefit programs. • The contractor will provide strategic guidance, market expertise, and ongoing consultation to support the City's benefits objectives. • The contractor will deliver proactive recommendations aligned with industry best practices, regulatory requirements, and cost management strategies. • The contractor will manage relationships with carriers to effectively resolve member issues. • The contractor will provide dedicated staff with sufficient knowledge to resolve routine and complex issues on a daily basis. • The contractor will coordinate the annual Health Fair and provide wellness support capabilities, engagement strategies, and employee education initiatives.