2026 Vehicle Towing Services

The Village of Hoffman Estates is seeking a qualified contractor to provide comprehensive vehicle towing services on a sealed‑bid basis. The scope includes 24/7 emergency response towing, vehicle storage for up to approximately 80 vehicles, routine roadside assistance for village‑owned vehicles, abandoned vehicle removal, and detailed record‑keeping/reporting to the police department. Bidders must submit a sealed proposal by the bid‑opening deadline, meet strict insurance and bonding requirements, and demonstrate the ability to meet a 20‑minute response time for at least 90 % of emergency calls. • Emergency towing with ≤ 20‑minute response for ≥ 90 % of calls. • Minimum fleet of four tow trucks (including one ≥ 25‑ton) plus a vehicle‑transport truck. • Secure storage capacity for ~80 vehicles and monthly reporting obligations. • No‑charge services for village vehicles and specific handling of evidence tows. • Required insurance coverage (garage liability, general liability, auto liability, etc.) and performance bond as outlined.