902755 MICROFILM PROCESSING SERVICES

The County of Alameda is seeking a contractor to provide microfilm processing services for a period of three years, with the option to renew for two years. The contractor will be responsible for processing, preserving, and protecting official public records, including birth, death, and marriage certificates, as well as other documents. The contractor must have experience providing archival microfilm processing services and must meet specific requirements, including compliance with ANSI/AIIM and ISO standards. The contractor will be evaluated based on their proposal, which must include a comprehensive understanding of the County's requirements, a description of their proposed services, and a Business Continuity/Disaster Recovery Plan. • The contractor must have at least five years of experience providing microfilm processing services. • The contractor must have a comprehensive understanding of the County's microfilm processing requirements. • The contractor must have a Business Continuity/Disaster Recovery Plan in place. • The contractor must have experience working with government agencies and public records. • The contractor must have a strong track record of meeting service-level requirements, including turnaround times, quality standards, and customer service expectations.