Getinge Autoclave Service and PM

The City of Columbus, Division of Water, is seeking a vendor to provide annual service and preventative maintenance for Getinge autoclave equipment located in the Water Quality Assurance Laboratory. The vendor must be a Getinge-trained and certified technician and use OEM parts provided by Getinge USA Sales, LLC. The service should be equivalent to Getinge Care Premium, including annual preventive maintenance parts and labor, unscheduled maintenance, and a 98% uptime guarantee. The coverage period is from November 1st, 2025, to February 28th, 2027. • The vendor must provide a service equivalent to Getinge Care Premium. • The vendor must use OEM parts provided by Getinge USA Sales, LLC. • The vendor will provide annual preventive maintenance parts and labor. • The vendor will provide unscheduled maintenance (callback) parts and labor. • The vendor will provide Getinge Online Premium (Infection Control only). • The vendor will provide a telephone response within 2 hours and an onsite response within one business day. • The vendor must guarantee 98% uptime.