Saffire Ag Expo Ticketing System

The Lee County Parks and Recreation is seeking to execute a single-source procurement for a fully integrated ticketing and admissions management solution for the Southwest Florida Ag Expo from Saffire, LLC. The solution includes licensing and hosting of the SaffireTix ticketing platform, configuration and management of ticket products, rental of point-of-sale hardware and related peripherals, payment processing capabilities, ticket scanning functionality, real-time reporting, and technical support services. The intended single source is Saffire LLC, as they are the sole provider of the SaffireTix platform and the only company that can provide the licensed hosting and related capabilities. • The solution will support advance and on-site ticket sales and admissions operations. • The procurement method is single-source due to the significant operational and financial risks of replacing the system at this time. • The Ag Expo operates on recurring annual sales cycles and relies on established ticketing workflows, customer accounts, and integrated payment processes. • Transitioning to another platform could negatively impact operations, customer experience, and event revenues.