Description
The U.S. Army is seeking a qualified firm to provide enterprise‑level internet connectivity for a U.S. military installation in Bogotá, Colombia. The contract requires the installation, activation, and 24/7/365 managed support of two independent, unmetered, symmetric 3 Gbps fiber circuits, each serving a separate floor of the Sede Habitacional Bicentenario de la Independencia. The contractor must deliver the circuits, perform acceptance testing, and maintain service quality throughout a base period of six months with two optional twelve‑month extensions (and a possible six‑month extension).
• Provide two dedicated 3 Gbps fiber circuits, one to the 6th floor and one to the 7th floor, with full redundancy and fail‑over capability.
• Perform installation, structured cabling, hardware provisioning, and 24×7 proactive monitoring and maintenance, meeting stringent performance metrics (≥99.9 % bandwidth, 99.5 % availability, MTTR ≤ 4 hours).
• Submit monthly bandwidth reports, a Quality Control Plan, and comply with NIST SP 800‑171, Colombian insurance, and security requirements.