Description
Palm Beach County Fire Rescue is seeking information on comprehensive hardware and software solutions for a next-generation Computer-Aided Dispatch (CAD) system. The system should enhance dispatch efficiency, interoperability, mobile data access, and real-time analytics within the public safety communication ecosystem. The goals of the project include streamlining incident dispatching, enabling AI and machine learning-assisted decision support, and supporting mobile field units with reliable offline capabilities.
Some key features and requirements of the system include:
• Core CAD functionality enhancements and automation capabilities
• Mobile CAD applications for field personnel with offline sync features
• CAD-to-CAD interoperability and data sharing solutions
• Cloud-based and hybrid deployment models with scalability options
• Advanced analytics, AI-driven insights, and predictive incident modeling
• Security measures, role-based access, and compliance certifications
• User interface design and ease of use for dispatchers and field responders
• Integration methods with existing NG911, RMS, GIS, and radio systems