IN-PERSON AND VIDEO REMOTE INTERPRETATION SERVICES REQUEST FOR PROPOSALS (“RFP”)

The New York City Administration for Children’s Services (ACS) is seeking a professional language service provider to offer in-person and video remote interpretation services. The provider will be responsible for consecutive in-person interpretation services, on-site interpretation staffing, video remote interpretation, on-demand video interpretation technology, language certification exams, simultaneous interpretation for events, and child welfare interpreter training. The contract term will be from July 1, 2026, to June 30, 2029. The provider must meet or exceed industry standards for language services and quality management, and comply with Local Law 73 (2003), Local Law 30 (2017), the Americans with Disabilities Act (ADA) Title II, and Title VI of the Civil Rights Act of 1964. • In-person and video remote interpretation services • Consecutive in-person interpretation services • On-site interpretation staffing • Video remote interpretation • On-demand video interpretation technology • Language certification exams • Simultaneous interpretation for events • Child welfare interpreter training • Compliance with Local Law 73 (2003), Local Law 30 (2017), the Americans with Disabilities Act (ADA) Title II, and Title VI of the Civil Rights Act of 1964