Merchant Service Fees

Texas Tech University is seeking proposals for Merchant Payment Processing Services. The services include training, support, reporting, and electronic authorization and secure data capture of major credit card brands. The proposal should include details on compatibility with all available payment gateways, processing and settling credit or debit card transactions, and enabling TTUS to add and remove departments and MIDs at will. The contractor will be responsible for providing equipment, software, and technical assistance. The contract term is anticipated to be four years with the option to renew for up to four one-year renewal terms. • The scope of work includes providing merchant payment processing services to TTUS. • The contractor must comply with all prevailing credit card rules and regulations. • The contractor must provide reports that meet the minimum requirements specified in the RFP. • The contractor must provide a customer service team to TTUS. • The contractor must attend an annual meeting with TTUS project managers and contract managers to review services and assess contract compliance.