Description
The Los Angeles Regional Interoperable Communications System (LA-RICS) Authority is seeking bids from qualified bidders to provide professional Managed Information Technology (IT) Services. The services include proactive monitoring, administration, cybersecurity, technical support, and strategic IT guidance to ensure reliable, secure, and efficient technology operations. The contract term is for 3 years with 2 possible 1-year renewal options. The bidder must have a minimum of 3 years' experience working with Microsoft Exchange, Microsoft Office 365, Microsoft 365, including Microsoft Azure, system networking, and cloud platforms. The bidder's staff must have a CompTIA Network+ certification or equivalent IT certifications. Some key points to consider are:
* The Authority currently operates with approximately thirty (30) users and utilizes Microsoft 365 services including Exchange Online, SharePoint, OneDrive, and Microsoft Teams.
* Dell laptops are used as primary user devices.
* The Authority partners with the County of Los Angeles Sheriff's Department (LASD) for its internet services.
* The bidder must attend a Mandatory Bidder's Conference and Site Walk.
* The bidder must submit their bid by the deadline of August 11, 2026, at 4:00 p.m.
* The contract will be awarded based on the best interest of the Authority.