RFP 26-011 Theatre and Dance Ticketing System

Here is a summary of the RFP document: **Overview** Troy University is seeking proposals for a Theatre and Dance Ticketing System. The university invites qualified vendors to submit proposals by August 18, 2026. **Key Dates** * Issue Date: July 17, 2026 * RFP Questions due: August 4, 2026 * Proposals due: August 18, 2026 * Award selection: October 6, 2026 * Contract commencement: To be determined **Evaluation Criteria** Proposals will be evaluated based on the following criteria: 1. Qualification of Vendor in Theatre Ticketing Industry (15%) 2. Experience of Vendor in Higher Education (15%) 3. Proposed charge for system (20%) 4. Reporting Features (15%) 5. Dedicated technical support resources (5%) 6. References (5%) 7. Implementation Plan (10%) 8. Technical Support Training and Operation (15%) **Proposal Guidelines** Vendors must submit proposals in the format specified in the RFP, including a proposed agreement and any amendments thereto. The university reserves the right to withdraw the RFP at any time and to award a contract based on the proposals received. **Purpose and Background** The RFP is for a ticketing system to support the Theatre and Dance Program at Troy University. The university is a public institution with a strong emphasis on student engagement, access, and success, and is seeking a vendor with experience in the theatre ticketing industry and higher education.