Description
The United States Merchant Marine Academy is seeking information from potential contractors to provide end-to-end managed services for its PeopleSoft Campus Solutions (UCAS) environment. The contractor will be responsible for operating and managing the hosted application and platform services, providing production support, performing scheduled PUM updates, delivering enhancements and minor projects, and providing functional guidance on demand. The contractor will also be responsible for maintaining security, compliance, and audit readiness consistent with Academy policy.
Key aspects of the job include:
• Operating and managing the hosted application and platform services
• Providing production support, including incident and problem management
• Performing scheduled PUM updates and delivering enhancements and minor projects
• Providing functional guidance on demand
• Maintaining security, compliance, and audit readiness
The Academy is looking for a contractor with experience in providing managed services for PeopleSoft Campus Solutions and a strong understanding of the higher education industry.