Description
Gwinnett County, GA seeks a single vendor to provide comprehensive merchant‑processing services for all county departments beginning January 1 2027, with a base term of one year and automatic renewals up to five years. The scope includes credit/debit card and e‑check processing, provision of new PCI‑DSS‑compliant POS terminals at no cost, integration with existing county systems (Civic Plus, Accela, iNovah, Oracle Fusion, UMax/Paymentus, Bluefin), and full support services (24/7 help desk, charge‑back handling, reporting, security compliance, and transition assistance) without additional fees. Vendors must submit technical proposals and a separate cost envelope; the lowest‑cost bid receives the highest points in the cost evaluation phase.