Single Source - Civil Courts Management Services

This sole‑source procurement seeks a vendor to provide comprehensive management services for Shelby County’s Civil Courts during the fiscal year 2026‑2027. The work includes functional reviews, stakeholder engagement, weekly work sessions, transition support, documentation capture, and close collaboration with the Civil Courts lead vendor and ITS teams. • Conduct functional reviews and revisions aligned with project implementation requirements. • Facilitate in‑person and virtual meetings with subject‑matter experts, project teams, and end‑users. • Lead weekly work sessions, maintain ongoing communication, and support internal transitions across all project phases. • Capture and maintain procedures, workflows, and documentation for compliance and future reference. • Collaborate closely with the Civil Courts lead vendor, ITS, and stakeholders to ensure timely delivery within a July 1 2026 – June 30 2027 service window.