Description
The State of Oregon, acting by and through the Employment Department, is issuing this Intermediate Request for Proposal for telephonic interpretation services in the legal field, on behalf of the Office of Administrative Hearings (OAH). The OAH requires certified and qualified telephonic interpreters in a variety of languages to meet the needs of Limited English Proficiency (LEP) clients for telephonic administrative hearings. The contract is expected to be for a term of three years, with the option to renew for an additional one or two years, up to a total of five years. The selected contractor will be responsible for providing pre-scheduled telephonic interpretation services, and the contract will be awarded based on a best-value analysis of all offers, considering factors such as the number of languages offered, pricing, experience, expertise, references, and availability. Key aspects of the job include:
• Providing pre-scheduled telephonic interpretation services for LEP clients
• Meeting the needs of OAH for a variety of languages
• Ensuring interpreters are certified and qualified
• Providing services on an "as needed" basis
• Being available for hearings Monday through Friday, between 8:00 AM to 5:00 PM Pacific Time
• Being willing to seek out available interpreters for urgent requests upon short notice at no additional cost to the Agency